Intel Bits

IT Consulting Services

Our IT consulting services and solutions have been derived from our experience working with countless small, mid-sized and enterprise businesses.

Intelligent Bits comprehensive mix of staff, processes and technology address the most commonly occurring issues clients typically experience with their current technical support provider or internal IT resource and one of the reasons why we are a top-rated IT consulting firm.

Want to learn more about our IT consulting rates? Please call anytime. Our standard solution offering, combined with our Professional Services capabilities comprises that includes the following items:

Proactive Technology Management is accomplished through our centralized services team that uses advanced tools and application to proactively manage, monitor and perform industry standard best practices and all of the required system maintenance tasks. These activities occur on daily, weekly and monthly basis and are completed to increase the reliability and performance of your network, computers and devices.

Network Administration is provided by a dedicated Network Administrator (NA) who will be assigned to your organization. This professional will serve as your primary technical contact and will be responsible and accountable for the round the clock up-time and optimization of your technical environment.

In addition, this person will conduct regularly scheduled best practices and perform a detailed overview of your monthly service reports. All of our Network Administrators have at least seven years of field experience and hold multiple technical certifications.

Reactive Support Services are provided by our internal support request. Our support desk is staffed by experienced Certified Engineers that have a minimum of five years experience and hold at least one technical certification. Our Reactive Support Services also includes access to our Customer Portal where all activities within your account have been documented and archived to create a “knowledge base” to further facilitate issue resolution.

In addition, the documenting of all support requests leads to high levels of accountability as well as additional visibility to ensure that support requests do not “slip through the cracks.”

Professional Services (As Requested)

Our Professional Services delivery team and subject-matter technology experts, combined with our Project Managers, can help ensure the continual productivity of your staff and enable you to focus on the more pressing issues of expanding your business, managing costs and increasing revenues and profitability.

These individuals are available to provide a wide range of consulting and services for your organization and they typically function in conjunction with the team that is currently supporting your organization. However, many organizations utilize our professional services on an ad-hoc basis to support their own internal IT resources and staff.

As such, our Professional Services team may assist your company by performing project related work such as the installation and configuration of new equipment, major systems/hardware upgrades, virtualization, major network reconfiguration, etc.

Furthermore, they may help with an office move or relocation, as well as any major software upgrades, Operating System Upgrades, new management systems, database implementations, etc.

Lastly, our Professional Services team may be called upon in the event of a disaster by helping to recover and rebuild after a flood, fire, earthquake, lightning strike, pipe leak, power surge/failure, etc. Interested in our IT consulting jobs? Be sure to check back often as we continue to quickly expand and grow our IT consulting business and market presence.